Last updated: 11 November 2026
1. Payment methods
You can pay by credit or debit card and with the other methods shown at checkout (for example Apple Pay or Google Pay, depending on your device). Payments are processed by Stripe, one of the world's largest online payment providers.
2. Security
- The whole website runs over an encrypted connection (HTTPS/TLS).
- Your card details are entered in Stripe's secure form, which is certified PCI DSS Level 1, the highest security standard in the industry. Cirque de Jari never sees or stores your full card number.
- When your bank requires it, the payment is confirmed with strong customer authentication (3D Secure), in line with European payment services rules.
- We will never ask for your card details or passwords by e-mail, phone or social media.
3. Charge and currency
Your card is charged when you confirm the order, in the currency selected in the shop (euros by default). If your card is in another currency, your bank may charge exchange fees. You will receive the order confirmation by e-mail and the invoice will be available in “My account”.
4. Refunds
Refunds are made to the same payment method you used. Depending on your bank, the amount may take a few days to appear in your account.
5. Issues
If you notice a charge you do not recognise or have any problem with a payment, write to [email protected]. If a security incident affecting your data occurred, we would inform you in accordance with the applicable rules.